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Firefighter Home Loans —
From Someone Who
Pulls The Same Shift.

Hero Mortgage Group is owned and run by Jason Stern — an active-duty firefighter who builds mortgages the way he wishes someone had built one for him on his first house. We know what a 24/48 schedule does to underwriting, how to make overtime count, what to do about probationary status, and how DROP-eligible firefighters should structure a second home. This page is the playbook.

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12STATES
Where We Place Firefighter Files
$35K
FL Hometown Heroes Assistance
40+
Wholesale Lenders Shopped
0FEES
No Lender Fees, Ever
The Honest Difference

National Lenders Can’t
Write This Page.

You can buy a mortgage from any of the 5,000 brokerages in America. What you can’t buy from most of them is a loan officer who understands what your pay stub actually represents — because they’ve held one. Jason has. Every file Hero touches is structured by a broker who has worked the engine and lived the schedule.

That matters more than most buyers realize. The single biggest reason firefighter mortgage applications get denied or under-approved isn’t bad credit. It’s underwriters mishandling income that doesn’t look like a 9-to-5 paystub. We don’t mishandle it.

Underwriting · Built Wrong By Default

The Firefighter
Income Problem.

The standard mortgage underwriting model assumes a salaried W-2 employee with predictable hours. Firefighter pay is structured differently — and the default underwriting playbook leaves money on the table or denies files outright unless someone in the loop pushes back. Here’s where we push back, file after file.

Overtime & Callback Pay.

Most firefighters earn 20–40% of their gross income through structured overtime: callbacks, mandatory hold-overs, holiday pay, acting-officer differentials. Underwriters are required to evaluate this income for likelihood of continuance. The default approach: ask for two years of W-2s, average the OT, call it done.

That approach screws firefighters in three common cases:

  • Strong recent year, weak prior year. If you had a slow OT year two years ago and a heavy one last year, the two-year average drags your qualifying income down by thousands. We fight for use of the most recent 12 months only when the upward trend is documented and consistent.
  • Department-mandated OT. Some agencies (Miami-Dade, FDNY, LAFD, many large municipal departments) have mandatory minimum overtime built into the schedule. That income is essentially base pay — we push for it to be treated that way, not as variable.
  • Probationary year skipped. Some departments restrict OT during your probationary year. Underwriters who don’t understand this average a low first-year against a normal second-year and tank your income. We document the probation period and exclude that month range from averaging.

The 24/48 Schedule.

Most municipal firefighters work a 24-on / 48-off (or 24/72, or 48/96) schedule. Your hours per week, calculated on the standard mortgage formula of hours × 4.33 weeks × hourly rate, often comes out to 56 hours/week (a third of the year on duty). The underwriter then questions where the extra income comes from versus a standard 40-hour worker.

The answer is that the 56-hour week IS the base — your contract guarantees it. Some lenders accept the schedule’s documented hours per pay period at face value (the right answer). Others want overtime methodology applied to the hours above 40 (the wrong answer for shift-based fire schedules). The lender selection on the front end determines which interpretation underwriting uses. We know which lenders use which method, by name.

DROP & Pension Income.

Drop in (Deferred Retirement Option Plan) firefighters are eligible to retire but choose to keep working — accruing pension benefits in a side account while earning their active salary. For mortgage purposes, DROP creates a documentation puzzle:

  • Your active firefighter income still applies — that’s the easy part.
  • Your future pension can sometimes be used as an additional income stream when buying a second home or retirement house — but only with the right lender and documentation.
  • If you’re fully retired and pension-only, the gross-up rules vary by lender (some allow 125% of net for non-taxable pension; some don’t).

We model the file three ways and pick the lender that gives you the strongest qualification.

Probationary Status.

Most departments treat your first 12–18 months as probationary. Many lenders won’t use probationary income at all — they want the probation period to end before they’ll qualify the file. That’s overly conservative, and unnecessarily strict.

The actual rule (Fannie Mae B3-3.1-01, Freddie 5302.5): probationary income can be used if there’s a stable history of employment in a similar capacity (training academy, EMT work, prior service in another department) AND a written statement from your department confirming the probation is procedural, not performance-conditional. We assemble that documentation routinely. Most retail loan officers don’t.

Department Pay Differentials.

Paramedic certification stipend. Hazmat differential. Special-team pay (technical rescue, dive team, USAR). Acting-officer pay. Bilingual pay. Each of these counts as income — but only if documented for likely continuance.

We map every pay line on your W-2 to the underwriting category that maximizes its use. That documentation discipline alone is usually worth $40,000–$80,000 of additional qualifying purchase power versus a generic submission.

Get My File Reviewed By Jason Run The Numbers
Programs Built For Firefighters

Five Doors. One Broker
Who Knows Them All.

The mortgage programs below are the five doors that should be opened first for any firefighter file. Most retail loan officers skip past three of them. We don’t.

The Plan

The 60-Day
Firefighter Buyer Plan.

Sixty days is the minimum runway we recommend between “I want to buy a house” and “I’m at the closing table.” Faster is possible. This is the playbook.

Days 1–7 · Pull Your File

Pull all three credit reports from AnnualCreditReport.com. Identify any errors (especially old medical collections, which underwriters now treat differently than other collections). Review last 24 months of W-2s and pay stubs. Note any OT trends, departmental changes, or probation periods. We organize all of this in a single intake form on the first call.

Days 8–30 · Strategize & Pre-Approve

We model your file against four base loan programs (VA / FHA / Conventional / State Bond), then layer Hometown Heroes, Homes For Texas Heroes, Good Neighbor Next Door, or other state-specific assistance where applicable. The output is a fully-underwritten pre-approval letter — not a pre-qualification — that listing agents treat as cash-equivalent.

Days 31–50 · House Hunt & Offer

You shop. We watch the rate market. When you go under contract, we pre-lock with our written float-down policy: if rates fall before close, we re-lock you lower at no charge.

Days 51–60 · Close

Underwriting is mostly done before the appraisal returns. Final conditions clear in the last week. Close occurs typically 15 days after appraisal — well within most contract windows.

Firefighter FAQ

Questions Most Loan
Officers Can’t Answer.

Can my overtime count toward mortgage qualification?

Yes — and it should. The standard rule (Fannie Mae B3-3.1-01, Freddie 5302.5) is that overtime income can be used if there's a two-year history and reasonable likelihood of continuance. For firefighters, we document the structural nature of departmental OT (callbacks, mandatory holds, contractually-required minimum overtime) so it qualifies as stable income rather than variable.

The bigger fight is which 12 or 24 months get averaged. If your OT trend is upward, we push for most-recent-12-month treatment. If you had a probation year of zero OT, we exclude that window from averaging. Most retail loan officers don't have these conversations — they take the W-2, average it, move on.

How does the 24/48 schedule affect my mortgage approval?

Properly handled, the 24/48 schedule is a strength — it shows higher hours per pay period than a 40-hour worker, which translates to more qualifying income. Improperly handled, an underwriter sees "irregular hours" and questions the math.

The solution is lender selection. Some lenders use your contracted hours per pay period directly (the right approach for shift-based fire schedules). Others apply overtime-style formulas to hours above 40, which under-counts your income. We know which is which, by lender name, and route your file accordingly.

I'm in my probationary year. Can I still buy a house?

Often, yes. The myth is that probationary status disqualifies you. The reality is that probationary income can be used when:

  • You have a stable history in a similar capacity (academy training, prior EMT work, prior service at another department)
  • Your department provides a written statement that probation is procedural, not performance-conditional
  • The job offer/employment letter confirms continued employment

We assemble that documentation routinely. Many retail lenders just say "no probationary income" and decline the file. They're being overly conservative — we're not.

I'm in DROP. Can I use both my active salary and my pension income?

Generally yes, with the right lender. While you're DROP-active, your active firefighter salary qualifies you the way it always has. Your pension benefit accrual lives in a separate account and isn't typically counted until you actually start drawing it — but for buyers planning to retire into a new home, we can sometimes structure the file using projected pension income with the right wholesale lender.

If you're already retired and drawing pension only, we gross up non-taxable pension income (typically 125% of net) when the lender allows it. The lender's gross-up policy is one of the things we shop for on every retired-firefighter file.

Are there mortgage programs specifically for firefighters?

Several. The big ones in our 12-state footprint:

  • Florida Hometown Heroes — up to $35K in down-payment and closing-cost assistance for FL firefighters
  • Texas Homes For Heroes (TSAHC) — DPA grant up to 5% of the loan, never repaid as long as you own the home
  • Good Neighbor Next Door (HUD) — 50% off list price on HUD homes in revitalization areas nationwide
  • State HFA bond loans — discounted rates for first responders in most of the 12 states we serve
  • VA Loans — for veteran firefighters, zero down with no PMI

We map your file to every program your zip and profession qualify for on the first call.

What if my department doesn't have a credit-union or special-deal partnership?

You don't need one. Department-level mortgage partnerships are convenience offerings — they rarely beat wholesale broker pricing because the partner lender pays a referral fee out of your rate. Hero shops your file across 40+ wholesale lenders without those handcuffs, and you keep the savings.

Do you only work with firefighters?

No — we serve veterans, police, EMTs, paramedics, nurses, teachers, and the everyday American families who carry their communities. But the firefighter expertise is real, because the founder is one. If your file has firefighter-adjacent income structures (police OT, paramedic differential pay, nurse PRN income), the same underwriting discipline applies.

For The Crew, By The Crew

Built At The Firehouse.
For The Firehouse.

If you're a firefighter — active, retired, DROP, probationary, or somewhere in between — we know how to structure your file. No documents required to start. No commitment.

Get My Strategy Session Call (561) 486-HERO